Customer Service Representative - State Farm Agent Team Member
Full Time • Trumbull, CT
ROLE DESCRIPTION:
Seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a service specialist with our agency, your attention to detail, dedication to client relations equip you for this versatile position.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
Seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a service specialist with our agency, your attention to detail, dedication to client relations equip you for this versatile position.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Help sales staff with acquiring documentation.
QUALIFICATIONS:
- Dedicated to customer service
- Being Friendly and helpful
- Work as a team.
BENEFITS:
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my office
Compensation: $40,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Trumbull, CT.
- We currently have 5 team members at our agency.
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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